Terms and Conditions - LuxedVans

Terms and Conditions

Anybody who plans on driving our vehicle must meet the following requirements:
• Valid driver’s license (or International Driver License along with your Passport).
• Some form of collision coverage (either through your own insurance policy, through credit card coverage, or by purchasing our Collision Damage
• You must be over 25 years of age to drive our vehicle.
• You must be fit to drive. We will not give you the keys if, in our judgment, you are inebriated, incapacitated, or otherwise incapable of driving
our vehicle safely.

Please furnish drivers licenses and proof of insurance for all drivers before you pick up your vehicle.
This can be sent via email to [email protected] with OrderID reference.

We require all renters to report any warning signs in the van to us or take the van to the nearest BENZ dealership for you during rental period. Our van requires 10,000 miles oil change and a safety check. Should one is needed, we shall reimburse all maintenance costs with receipt back to customer.

Minor/Non-accident Incidents:

Call Roadside assistance, from your insurance company or call Mercedes Benz roadside assistance number 1-800-367-6372 and follow their instructions.
Additionally call us at 888-77-LUXED. If you have a flat tire, you are not allowed to change the tire by yourself.

Major Breakdown/ Accident Incidents:
Call 911 and if safe then Roadside assistance as above.

Assistance Under breakdown Policy:
In case of Trip interruption under breakdown policy, Following will apply
a. Send you a replacement LUXED Van OR
b. Help provide you a rental vehicle from another Rental company (they may have a different pricing than ours)
In that case our rental agreement will close immediately and you will continue with new rental company.
c. We shall cover upto 1 night stay for 2 hotel rooms after pre-approval.

Each authorized driver is responsible for all damage or loss caused to others and agrees to provide auto liability, collision and comprehensive insurance covering covering all /any parties involved.

Sub-letting or sub-renting or sub leasing the vehicle in this contract is strictly prohibited. Driving the vehicles other than listed Drivers is strictly prohibited. Any such action will be deemed violation of this Contract and subjected to penalties up-to 10 times this contract value.

All payments including refundable security deposit are due immediately before delivery and any incidentals immediately upon the return of the rental.
Security deposit is refundable minus any incidentals.

Upto 4 Authorized drivers could be added for free, every additional driver will be subjected to $25 Admin fee.

If you need any roadside assistance for any minor issue please call your insurance company roadside assistance number or call Mercedes Benz roadside assistance number 1800-367-6372 and provide the VIN number located on the dash in front of the driver and follow their instructions, at the same time call us at 832 819 1881. Please take the picture of all incidents and text to us.

If you have a flat tire, you are not allowed to change the tire by your self. Call roadside assistance for help.

Each van comes with HCTRA EZTag that lets you drive through Texas toll ways without stopping. Renter is responsible for all such regular tolls and any violations related to other tolls fees (in other states) and parking fees etc during the time of your use. If fine remains unpaid and we receive a delinquent violation notice we will charge an administration fee in addition to the fine to pay and process the fine on your behalf.

Anywhere within Greater Houston Area along with the suburbs is flat $79 each side
Galveston will be charged flat $119 each side.

All rates are based on a 24-hour “rental day” starting at the time of rental. For partial hours, a prorated charge will be assessed upto 8 hours after which full day charge will be assessed.

We do welcome 1/2 day rentals that may invite 20% surcharge on the published rate.

All vehicles come with free 250 miles/day after which we charge 38c/mile for additional miles driven

Please use the Fuel Type listed on the Fuel Tank/Cap on the vehicle. Using any other fuel will severely damage the engine that will be the sole responsibility of the renter.

If the vehicle is returned at a level different from the original fuel level at delivery, a flat charge of 75$ will be assessed.

Without prior approval – any delays up to 2 hours will not be charged. After 2 hours, it a full day charge.
return delay day charge shall not provide additional 250 miles by default unless pre-approved.

Outside Wash: Strictly prohibited to wash the vehicle from outside since its unsafe – covered under cleaning fee.
Inside Cleaning – Just bring it reasonbly clean of trash – covered under cleaning fee.
Any spills or stains may require special cleaning that may cost additional $150 – not covered under cleaning fee.

Smoking is not allowed in the vehicle. The smell of cigarette at return can cost $250.00 for a clean up and detailing fee.

Our vans have a high ceiling, so you are not allowed to drive through and any parking garage less than 12 feet high, and the length of the van is 23 feet long. It is your duty to obey the traffic rules and regulations of the places you visit. And also we recommend you to drive at a low speed or stop in a safe place during windy conditions or hazardous conditions.